Constant Care Delivery & Installation

We take extreme pride in giving you the best experience possible. We have gone to great lengths to hire and train the best personnel to schedule, handle, and complete your delivery & installation.

As you may be aware, installations and delivery of appliances can be difficult and challenging. For this reason, we created our Constant Care Delivery & Installation service. This service is a convenient option for you to contact us with anything that you may need so we can get it resolved right away.

You can contact us 24/7 by email at constantcare@aakbsc.com.

What Happens Next?

A Constant Care Counselor will be assigned to your order and will do the following:

1. Review your order for accuracy and availability.
2. Coordinate purchasing of product and logistics to our warehouse based on your date requirements.
3. Call or email you with scheduling details of a pre-site visit for delivery and installation.
4. Confirm your desired date and time of delivery.
5. Monitor the entire Installation and Delivery process.

Factory Certified Installation

All of the in-house (no 3rd party) installation technicians at BSC Culinary are factory-trained, qualified and insured. We will deliver and install everything that we sell (with the exception of plumbing) and ensure that your appliance installation is done according to all local codes and regulations.. We also offer some custom modification installation on replacement built-in refrigeration. Read more about our Factory Certified Installation service.

Pre–site Inspections

BSC Culinary will do a pre-site inspection prior to most delivery and installations. This unique service will help you make sure that your new appliance will have the perfect fit. If custom modifications are required, we will work with you on installations for replacement built–ins*.

Our Pre–Site Team will measure for accuracy and our Constant Care department will review and confirm all measurements and notations are taken into consideration so your installation and delivery runs smoothly.

*At an additional fee.

Order Tracker

You can track the current status of your order, including backorder status and the expected shipping date to our warehouse, using our customer portal.

Track Your Delivery

All of our trucks are equipped with GPS and special camera software so management can view all deliveries and installations in real-time. On the day of your appointment you can track your delivery driver in real-time by simply entering your invoice or phone number into our Live Delivery Tracker.

Performance

We ensure the maximum performance from your appliance by installing it right the first time.

Confidence

Our technicians are qualified and insured. We will install your appliance according to all local codes and regulations. In addition, We will deliver your product without contact, delivery personnel will place packages at a customer's door and return to their vehicle after knocking or ringing the doorbell, with the retailer noted in the release.